In the past 18 years, Mito has grown from 3 guys, averaging an age of 27, to over 230 people dreaming up the most clever things our clients have ever seen (unless they’ve seen the Large Hadron Collider). We create campaigns, websites, apps and other digital solutions for inspiring brands all over the world.
Now we're looking for an experienced Project Manager Team Lead to own a portfolio of projects and client relationships end-to-end, while leading and mentoring a team of Project Managers along the way.
Your tasks will be:
- Delivery Ownership: Independently manage your projects, client relationships and your freelancer and vendor partners, making sure everything gets delivered on time, on budget, and to a high standard.
- Process & Documentation: Define and document scope, timeline, staffing and delivery process for every project - roadmaps, scopes of work, quotes, presentations and meeting notes included.
- Risk & Quality management: Continuously monitor project status, risks, dependencies and efficiency, and escalate early when something needs attention.
- Account Leadership: Own the client relationship at marketing director / CMO level. Shape the annual plan with the client, run quarterly business reviews, and negotiate scope, retainers and change requests so the account stays healthy for both sides.
- Cross-functional Support: Team up with Portfolio Directors, Growth Partners and experts from our Capabilities team to spot and pursue cross-sell and up-sell opportunities, and support proposals and tender materials.
- Financial Steering: Support quarterly forecasts and revenue planning for your accounts, keeping billing prep, timesheets and project admin sharp and on time.
- Team Leadership & Mentorship: Lead, coach and grow junior, mid-level and senior Project Managers — share what you know, unblock them when they're stuck, and help them level up.
We would like you to have:
- At least 5 years of hands-on project management experience, ideally including some people leadership or mentoring.
- Experience in integrated communication campaigns: you’ve worked in an integrated advertising agency leading massive ATL and production heavy campaigns.
- Business-level English, spoken and written - confident enough to run a negotiation or a client presentation without breaking a sweat.
- A solid grip on project management methodologies, with the precision and structured thinking to handle complex, multi-moving-part projects.
- An affinity for numbers — P&L thinking and forecasting don't scare you.
- Excellent communication and relationship building skills, with strong stakeholder management instincts.
- A decisive, solutions-first mindset — you're comfortable making calls and standing behind them.
- A proactive attitude — you spot what's coming before it becomes a problem, and know how to prioritize when everything feels urgent.
- A genuine interest in your own growth — you seek out feedback and actually do something with it.
We would be extra happy if:
- You have experience in AI implementation projects focusing on creative delivery, performance marketing or CRM initiatives.
- You've worked with a retail or FMCG client before and feel at home in a fast, always-on promotional rhythm
- You already have a working understanding of client business landscapes and can get up to speed quickly on new industries.
- You've led retrospectives or process-improvement initiatives that stuck, not just ones that looked good on a slide.
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