banking

Banking, Finance & Insurance

Cutting complexity for customers is an industry success factor that always pays off, and we sure are investing our best efforts to help achieve that. Banks were among our first clients and that haven't changed since then. We've revamped OTP Bank's website, assisted them in creating their social media presence and various great campaigns and help them develop their first chat platform and chatbot. We've assisted other major companies on their digitalization journeys as well, such as K&H, NN Insurance, and Cetelem Bank.

  • Mito PerformanceMito DigitalMito CreativeMito Next
  • Solutions delivered for 5 large banks since 2008
  • Redesigns reaching 10+ million users
  • Award-winning campaigns

Clients & expertise

We are both humbled and motivated by the opportunity to collaborate on regional and local initiatives with Mastercard, a really unique brand in the financial industry. We support their CRM activities in a way that is linked to their marketing communication and campaign activations.

We've been working closely with the region's fastest-growing bank for over a decade. We have worked with them on a variety of data-driven marketing projects, ranging from social CRM campaigns to the construction of a customer service chatbot. We augment their cross-functional internal team to ensure that relationship building with their clientele remains human beyond data-driven.

Data-Driven Persona Profiling
Data-driven Persona Profiling

Persona profilingService DesignMeasurementAnalytics & DataCRM StrategyBanking, Finance & InsuranceTelecommunications