At Mito Digital, we are super proud of the tools and interfaces we create: apps, websites and other complex digital solutions for telcos, lottery companies and aviation brands all over the world. We are looking for a CRM & Content Specialist who assures that a huge amount of content for our client is personalized enough for people to actually read it, not just scroll it through. Sounds exciting? Start scrolling, but slowly!
Your tasks will be:
- Coordinating day-to-day content translations for the website and the mobile application of the client
- Create and implement personalized digital experiences for customers, which deliver greater satisfaction (like emails people love to read, or push notifications which make your thumb itch).
- Managing change requests related to content
- Create and coordinate the sending of push notifications. It’s like sending DMs to a million friends!
- Support the creation of localised versions of email templates in HTML based on instructions and upload them to the newsletter distribution software (don’t worry if your Armenian is a bit rusty, we have translators)
- Test email templates and schedule mass mailings to make sure that everything works smoothly
- Administration of marketing automation software: creating segments, reports of previous activities, etc.
- Monitor and track email and push notification campaigns. It’s like checking whether your million friends actually read your DMs and emails.
What we expect from you:
- A strong command of the English language, since you will work with colleagues from all over the world, and for customers all over the world
- Basic SQL knowledge
- An eye for aesthetics, an attention to detali (Noticed it? Great!). Remember: nobody likes content with overlaying photos and unreadable text, other than the folks on Tumblr.
- Be proactive! If you see a missing piece or find something that could be improved, feel free to speak up. Others will appreciate it.
- The ability to work in cross functional teams.
- You should not hate monotony. Monotony. Monotony. Monotony. Monotony. Monotony.
We would be extremely happy if you:
- Experience with HTML / CSS
- Have experience with Photoshop / Figma / Sketch / Zeplin.
- Have worked in an agile environment before
- Have created basic reports in Google Analytics
- Are familiar with JavaScript. If you would like to know it better in the future, we’d love to help you with that.